Hi Reader, Welcome to the 3rd edition of the 3-2-1
You're getting this because you care about developing people. I write about the Irreplaceable IC. And today, we examine this pivotal role in the future of work. Let's get into it. 3 Things for Work (in L&D)
How to Turn “Use-It-or-Lose-It” Budget into Q4 ROI
2 Things for LifeRadiolab Podcast from 2012, “Colors”
1 Idea from Me🏋️♀️ Effort ≈ 90 sec read AI is changing the physics of work. A single individual contributor can now research, analyze, write, and brief end-to-end, tasks that once took an entire team. Fewer handoffs mean faster execution, tighter context, and higher leverage. These ICs—what I call Irreplaceable ICs—aren’t just efficient. They’re the new engines of scale. Their power doesn’t come from AI alone. It comes from relationships and routines built over time. Think of an ER team: the longer nurses and doctors work together, the more seamlessly they perform, and the more lives they save. That trust and tacit understanding can’t be ported to a new team. When an IC leaves, they take organizational capital with them. As AI flattens hierarchies and automates coordination work, the bottleneck for growth will shift. No longer management capacity, but IC capability. The differentiator skills will be cross-functional understanding and the ability to command attention and influence others. Manager development will also evolve: away from one-size-fits-all leadership programs toward lightweight activation like micro-coaching, review checklists, and conversation guides. The real investment will flow to ICs, building the power-skills that matter most: discovery, critical thinking, and influence. The future belongs to Irreplaceable ICs—the ones who blend technical fluency, relational depth, and strategic sense-making to drive impact that scales (like the Tiny Teams I included above). That’s the future I’m building toward. If yours looks similar, let’s talk. That's it for this week - enjoy your Sunday! I'll be back in two weeks ✌️ Andrew P.S. Looking to level up your IC development pathways? I'm offering a free 30-minute strategy review for a limited time to L&D leaders actively working on IC development 👉 Click here to book your session. |
AI is reshaping the role of individual contributors. ICs can now do more on their own than ever before, presenting both a challenge and an opportunity for L&D. This newsletter explores how to shift your focus from only developing managers to equipping ICs with the influence skills that drive retention, accelerate OKRs, and position L&D as a strategic partner to the business.
Hi Reader, Welcome to the 4th edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about transforming ICs -> Impact Contributors. And today, we're talking about human skills for the future of work. Let's get into it. 3 Things for Work (in L&D) The Era of Continuous Reskilling A pragmatic roadmap to close the AI skills gap: model executive AI use, bridge the agent awareness divide, and pivot to skills-based growth with...
Hi Reader, Welcome to the second edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I'm sharing what I'm learning about the IC development opportunity. And today, we focus on communication. Let's get into it. 3 Things for L&D Middle managers fade as AI rises Evidence of “Great Flattening” accelerated by AI in Gusto data (8,500 SMBs): ~6 ICs per manager in 2025 vs ~3 in 2019. Fewer manager layers → more end-to-end responsibility...
Hi Reader, Welcome to the first edition of the 3-2-1. You're getting this because you care about developing people. I'm sharing what I'm learning as we solve the IC development crisis. 3 things you can use for work, 2 things for fun, and 1 idea from me. Let's get into it. 3 Things for L&D L&D at the Crossroads—Why HR Leaders Must Embrace a New Era of Learning RedThread’s Dani Johnson explains how L&D must evolve from “course provider” to strategic capacity-builder. 🏋️♀️ Effort ≈ 6 min read...