Hi Reader, Welcome to the 10th edition of the 3-2-1 (check out previous issues here). I write about transforming ICs into Impact Contributors. And today, we’re talking about the gap between what companies expect and what they actually enable. Let’s get into it. 3 Things for Work (in L&D) 1. When There’s Nowhere to Promote a Star Employee (HBR) Career advancement doesn’t only mean climbing the org chart. Rebecca Knight argues that decoupling title progression from career growth is how you...
27 days ago • 2 min read
Hey Reader, Welcome to the 9th edition of the 3-2-1 (check out previous issues here). I took some extra time off over the holidays, because that first week back was a hectic one, wasn't it? But we're back, and I'm excited you're here reading this. Today, we’re talking about why AI rewards thinking instead of replacing it. Let’s get into it. 3 Things for Work (in L&D) When Working With AI, Act Like a Decision-Maker—Not a Tool-User (HBR) AI’s speed and confidence are seductive. People...
about 1 month ago • 2 min read
Hey Reader, AI has changed the rules. The gap between "I have an idea" and "here's the finished output" has collapsed from weeks to minutes. Suddenly, the bottleneck shifts from execution to judgment and storytelling. These forms of leadership are not just critical at the top of the org. They're needed where the problem or opportunity arises. That's what this week's edition is all about: leadership as a capability that needs to exist all the way down. Welcome to the 8th edition of the 3-2-1...
2 months ago • 3 min read
Hey Reader, Welcome to the 7th edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about transforming ICs -> Impact Contributors (and I took last week off for Thanksgiving 🦃). Today, we're talking about learning in the flow of work. Let's flow then, shall we? 3 Things for Work (in L&D) Learning In The Flow of Work (Josh Bersin) The article that coined the term. Bersin argues that knowledge workers have just 24 minutes...
3 months ago • 2 min read
Hey Reader, Welcome to the 6th edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about transforming ICs -> Impact Contributors. And today, we're talking about Universal Perspective. Let's get into it. 3 Things for Work (in L&D) The Case For Writing A compelling look at why to get your people writing as part of their learning. If writing is thinking, outsourcing this to AI is regressing. 🏋️♀️ Effort ≈ 4 min read Hiring...
3 months ago • 2 min read
Hi Reader, Welcome to the 5th edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about transforming ICs -> Impact Contributors. And today, we're talking about working with AI. Let's get into it. 3 Things for Work (in L&D) How to Be an Effective Early-Stage Employee The most helpful framework I've seen for developing your career as an individual contributor. Even more relevant now when AI accelerates your ability to do...
4 months ago • 2 min read
Hi Reader, Welcome to the 4th edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about transforming ICs -> Impact Contributors. And today, we're talking about human skills for the future of work. Let's get into it. 3 Things for Work (in L&D) The Era of Continuous Reskilling A pragmatic roadmap to close the AI skills gap: model executive AI use, bridge the agent awareness divide, and pivot to skills-based growth with...
4 months ago • 3 min read
Hi Reader, Welcome to the 3rd edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I write about the Irreplaceable IC. And today, we examine this pivotal role in the future of work. Let's get into it. 3 Things for Work (in L&D) NotebookLLM on Tiny Teams A treasure trove of insights from AI-first companies operating with crazy scale (think 20-person teams of ICs doing $50M ARR). You can ask questions like, “how are these teams...
5 months ago • 2 min read
Hi Reader, Welcome to the second edition of the 3-2-1 (check out previous issues here). You're getting this because you care about developing people. I'm sharing what I'm learning about the IC development opportunity. And today, we focus on communication. Let's get into it. 3 Things for L&D Middle managers fade as AI rises Evidence of “Great Flattening” accelerated by AI in Gusto data (8,500 SMBs): ~6 ICs per manager in 2025 vs ~3 in 2019. Fewer manager layers → more end-to-end responsibility...
5 months ago • 2 min read